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If you have any questions or concerns about ordering online or privacy, from "THE DUTCH ILLY COLLECTION SITE WEB SHOP", or how your personal data is handled during yourpurchase of "THE DUTCH ILLY COLLECTION SITE WEB SHOP", on our website,please contact us and we will try to answer your questions or otherwise resolve the matter to your satisfaction.
We release account and other personal information when webelieve release is appropriate to comply with law, enforce or apply our User Agreement and other agreements, assist infraud protection or investigation, or protect the rights, property, and security of "THE DUTCH ILLY COLLECTION SITE WEB SHOP", our users, customers, or others.
From time to time, "THE DUTCH ILLY COLLECTION SITE WEB SHOP", will send newsletters orother email to members and others who have agreed to be contacted by us.These emails are either part of the transaction process, or our newsletter to which you must voluntarily subscribe to get it. If you do not wish to receive this information (newsletter), please send us an email. We will do the necessary to solve your problem in shortest delay.
Information You Give Us.
Information Gathered Automatically.
At The Dutch illy art collection site & Giardino di pasta site " we respect and protect the privacy of our customers"we do not rent, share or deliver any customer details / information to any other organisation, company or other people.
Our online orders are processed through www.globecharge.com to ensure security. All information we get from our third party payment processing is encrypted and secured. We work to protect the security of your information during transmission by using the secure server Layer software (SSL), which encrypts all information you input before it is sent to us. We take the security of your personal information very seriously, and our security measures are designed to protect that information in a responsible manner. All information we get from our third party payment processing is encrypted and secured.
The price presented on each article is excluding freight charges but including Dutch VATThe price for the goods is as listed on the website as at the date you place an order. This price is not inclusive transport and delivery costs, these will be added to the total at the moment you checkout from the website. All prices are payable in advance and are inclusive of VAT at current rate for the European Union.
Prices quoted on the website include Dutch VAT(BTW)This is added to your total at checkout. VAT is currently 21% for example:luxury goods, alcoholic beverages, electriche Devices,and 6 % for example food.
NO ! Please note that the customer is responsible if any duties & taxes are imposed by your country at your country's border. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country. For more information we suggest that you contact your local customs office before ordering. Very important - If you deny the delivery of a package due to customs fees, please understand that you will be responsible for the full cost of shipping to your door and then back to us.
As soon as you place an order, the wheels are set in motion to get the goods to you. The order is instantly sent to the warehouse for picking and packing, so we may be unable to cancel your order before it is shipped.
See the Returns and exchanges page !
The information on this website and the webshop is made with great care.Information is based on trustful sources and /or careful analyses.We cannot guarantee if all information is correct or complete.However it can happen that wrong price-indications, material or other information are mentioned on this website.
Copyright Giardino B.V. - Retail - Dutch illy collection site 2000-2017 - Reseller of illy Caffè - illy art collection cupsStationsplein 48 - 1315KT Almere - Nederland - Tel. 0031 (0) 36 53 404 70 - www.giardino.nl - www.serving.nl - www.illycups.nl All our prices include Dutch VAT - All prices are under reserve of price changes or typing errors. Site updated 2018-02-06